W+K Tops Ad Age’s Best Agencies List

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Ad Age announced the 2018 winners of its A-List awards, honoring this year’s 11 best and brightest agencies in the advertising and marketing worlds. Portland-based Wieden & Kennedy topped the list, for the first time since 2011. Ad Age editors noted that the agency reinvented itself to deliver gusty, nimble, digitally innovative work for such clients as KFC, Bud Light, Lyft and Airbnb.

“In the current climate, funneling a ton of dollars into one epic TV spot isn’t going to cut it anymore,”  said Brian Braiker, Ad Age editor-in-chief. “Brands want digital fireworks, viral social expressions, live activations, brand-safe influencers, mom-friendly fare, edgy pop and organic chatter—all for the same low price (or, better yet, lower!) as before.”

Yet, choosing this year’s winners was fraught, as the #MeToo movement took hold in the agency business. Wieden & Kennedy swiftly parted ways with its London strategy director earlier this year after HR complaints, and another agency on the list, Droga5, axed its chief creative officer and another top creative, since January. On the flip side, two winning agencies addressed equality in the workplace: VML and 72andSunny were certified by the 3% movement as providing inclusive cultures in which both men and women can thrive.

Ad Age’s Braiker and Executive Editor, Judann Pollack, wrote about the choices in their editor’s letter in the issue, published today: “The six Ad Age judges decided that it was better to encourage shops to eliminate bad actors rather than penalize those that already have. We realize this decision might be controversial. But the agencies on this list are doing outstanding creative work and delivering results for clients—and they are doing so through the collective efforts of hundreds of employees, not just a few bad actors.”

The full list of the 2018 Ad Age A-List Winners is below:

Wieden & Kennedy, last year’s Ad Age top creative agency, reinvented itself for a new era of marketing where TV ads are no longer enough to win clients and grow brands. The agency ushered in a “branded everything” approach that inserts brands into pop culture in unexpected ways using everything from Reddit to comic books. Standout work includes KFC and Old Spice. In an industry dominated by massive holding companies, Wieden & Kennedy remains independent.

McCann made people stop, think and share this year with its “Fearless Girl,”winning five Grand Clios, the most in history. At a time when the giants faced stunted revenue, McCann’s revenue grew 6%.

VML St. Louis-based VML, the brains behind the PR stunt, #NuggsforCarter for Wendy’s, was a no-brainer for the list. The agency also made smart use of virtual reality for Gatorade, too.

ANOMALY sprung ahead, winning business like Diet Coke, Reese’s and Carnival Cruises. Along the way, it beefed up its leadership roster with women and minorities. Its bet on intellectual property, such as its cannabis vape pens Humbldt (now Dosist), is starting to pay off. Anomaly was #1 on the list last year.

JOHANNES LEONARDO is a newcomer to the A-List, and the agency made strides through its ongoing partnership with Adidas’ Originals brand stories, and initiatives for Mass Mutual, such as its campaign encouraging people to sponsor a NYC marathon runner. Last year, agency revenue grew a whopping 82%.

R/GA reflects the future of the ad agency model, as it moved further away from traditional advertising into consulting, and, through R/GA Ventures, which backed 89 startups. One campaign that captured attention was the Ad Council’s takeover of the “kiss cam” at the 2017 NFL Pro Bowl in Orlando, for “Love Has No Labels.” The video has 46.4 million views.

360i  Digital native, 360i, turned its attention on voice marketing consulting, including making the most of Amazon’s Alexa, for example. The agency is also winning at bundling creative and media together for new clients like BMW’s Mini, handling digital, social media and customer relationship management.

72nd and Sunny sharpened its reputation as bold cultural conversationalists with its mom-shaming campaign for Yoplait, a tip hotline where people could share opinions on child-rearing. The company was tapped to help the city of Los Angeles pitch the 2024 Olympics. New wins include Uber. The agency also committed to diversity and fostering a safe workplace culture well ahead of the #MeToo movement.

Mullen Lowe says it saw 198 new business wins across its global network in 2017, including Whole Foods, E-Trade and Chipotle. Its Mediahub arm won a Cannes Lion for its work for the Netflix series, “Narcos,” including recreating Pablo Escobar’s favorite sweater to give to influencers.

Droga5 focused the year’s work on adding value and tackling big issues for such clients as The New York Times with its “Truth” campaign that confronted the U.S. political climate head on.

Laundry Service started as a social agency and today the seven-year-old shop boasts 436 employees pumping out and distributing clever, captivating content across platforms for clients such as Hennessy, which last year included a five-part digital documentary, social, out of home, print and TV. Other wins this year include J. Crew, NBC Sports, and Sephora.

In addition to the A-List winners, these agencies topped in other categories:

B-to-b agency of the year: MRM McCann

In-house agency of the year: Spotify

Media agency of the year: Assembly

Multicultural agency of the year: The Community

Multicultural agency of year runner-up: Burrell

Executive of the Year: Margaret Johnson, chief creative officer, Goodby, Silverstein & Partners

Comeback agency of the year: Goodby, Silverstein & Partners

Innovator of the Year (formerly Creativity Agency of the Year): David

Production company of the year: Somesuch

International Agency of the Year: BBH Singapore

Ad Age first awarded the top agency honor in 1974, when Cunningham and Walsh, now defunct, came in first place.

The Ad Age A-List winners reflect an industry in a constant state of reinvention. With purposeful ferocity, these top companies are expanding the ways in which clients can reach their customers. They’re  using artificial intelligence, virtual reality and emerging digital platforms, e-commerce, and yes, TV ads. The agencies on the list have mastered this new “story-everywhere” environment; they’ve upended corporate culture, broken silos, formed innovation units and funded new ventures. As a result, all have experienced revenue growth and significant new business wins.

By Kristi Bradford

The New Year is the perfect time to resolve to use Twitter efficiently and consistently to reach your goals. This applies whether you’re brand new to using Twitter and looking for guidance, or just looking for some inspiration to pay more attention to the bird-app icon sitting dormant on your home screen.

The overarching message her is to “get in the conversation.” These are tips to reignite your love of how technology has made discussions of everything form the best food bank locations to current political issues and immediate and worldwide conversation. To wit:

1. What do you want from Twitter? There’s a reason this is my No. 1 tip, and I’ll probably contradict myself later and advise you to “just go for it.” Do you want to drive more traffic to your website or other social media? Do you want to just lurk and see what others are discussing, pulling inspiration when it’s convenient for you? Do you want to join the conversation in a global community? OR, best of all, do you want to be a thought leader?

2. Follow with purpose. There’s a reason that Twitter constantly suggests other accounts to follow. The more varied or niched you choose to be in following other accounts, all pulls into the algorithm of further suggested topics to join (hashtags) and conversations you see on your feed. It’s a good idea to have one Twitter account for personal use and one for business use, or separate accounts for different business purposes and even separate accounts by market/city. Keep to the old saying that a jack of all trades is a master of none. The same applies to conversations and communities. You can have the most variety in communities that you tweet to or follow, but this will make it extremely difficult to build an initial following.

3. Tweet consistently. Develop a plan for your audience, your personal brand and your frequency of tweets. A good rule is to tweet at least five times a week.

4. Editing isn’t an option. Learn from your own mistakes. Grammatical errors, spelling mistakes, drunken tweets that tequila told you would be a good idea can’t be edited later. In the case of the tequila-influenced tweet, leaving it up for only a minute can push it into a greater sphere of conversations and deleting it won’t truly erase it.

5. Retweet. Don’t get caught up in the concept that all tweets need to be brand-new content to gain traction. Let’s face it, there’s very little brand-new content out there and most everything is an iteration of a previous idea (I’m sure you can search for Top Twitter Tips and get 30 other similar articles). Add your thoughts when you retweet to make it personal.

6. Choose hashtags over text. A hashtag is essentially a searchable topic by-line that connects your thoughts a general conversation. Twitter will populate relevant topics/hashtags on your home feed. Use one EVERY TIME you tweet to reach a wider audience, based on today’s popular topics, rather than just your current followers.

7. Always tag the original-content provider. If you’re tweeting an article or another source outside of Twitter, tag the original-content provider. This is not only a courtesy, to give credit, but it also allows your tweets to be seen as a mention for those reviewing the original-content provider on Twitter—yet again broadening your potential audience reach.

8. Like every tweet that interests you. Think of this like a good back-and-forth conversation. You can‘t just tweet and expect everyone to listen to you or be engaged without having their own thoughts acknowledged.

9. Reply in public; message in private. Refer back to the infamous new Twitter-user scene in the movie, “Chef.” While John Favreau’s character thought he was sending a private text in response to the harshly truthful commentary from a food critic, it was a public response and forced a public following. Any “reply” is public and any “message” can only be sent to an account your follow and that follows you back.

10. Lacking inspiration, based on your feed? Scroll through Moments! Your feed will be limited to those you follow, but Moments are essentially the Twitter-wide front page of everything that’s going on RIGHT NOW. Take 30 seconds to click on one Moment and scroll down a little. I guarantee that you‘ll find inspiration for a new account to follow, a conversation to contribute to or even your own Moment to add.

Kristi Bradford is a social media expert for a fast-growing Seattle startup, Wrench, Inc. She is particularly passionate about the opportunities that the social media afford for education and conversation that eclipses the limits of physical location. Her favorite saying is, “Leave your ego at the door, accept that mistakes will be made and dive in! The water’s fine!” Follow her at kristi_b_fun on Twitter.

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